SHIPPING
DOMESTIC SHIPPING
Orders are fulfilled in the order they are received. PLease allow 3-5 BUSINESS DAYS for processing. TRACKING INFORMATION IS PROVIDED VIA EMAIL ONCE ORDERS ARE PREPARED FOR SHIPMENT.
IF YOU HAVE QUESTIONS about YOUR ORDER STATUS, PLEASE CONTACT US.
WE ARE NOT LIABLE FOR orders ONCE THEY leave our hands. IN THE CASE OF A LOST OR STOLEN SHIPMENT, please CONTACT THE SHIPPING CARRIER.
INTERNATIONAL SHIPPING
We ship most of our Small and medium sized items worldwide. Larger, oversized items and some breakables are only shipped domestically.
EXPECTED International DELIVERY TIMES VARY DEPENDING ON DESTINATION AND CAN RANGE BETWEEN 1-4 WEEKS.
ORDERs MAY BE SUBJECT TO DUTIES AND TAXES BASED ON LOCATION AND ARE THE SOLE RESPONSIBILITY OF THE BUYER.
RETURNS
ALL SALES ARE FINAL
WE are a small business and DO NOT ACCEPT RETURNS, EXCHANGES, OR REFUNDS on vintage and secondhand items. WE ARE METICULOUS IN OUR DESCRIPTIONS AND PROVIDE DETAILED PHOTOGRAPHS and MEASUREMENTS, AND AN ACCURATE REPRESENTATION OF THE CONDITION, WEAR, AND IMPERFECTIONS OF OUR ITEMS. WE ENCOURAGE THOROUGH REVIEW before purchase TO DETERMINE SIZING AND QUALITY. IF YOU HAVE QUESTIONS ABOUT A PRODUCT, feel free to get in touch.
IN THE RARE EVENT THAT WE AN ERROR WAS MADE WITH YOUR ORDER, PLEASE EMAIL: INFO@THEWANT.SHOP
SECONDHAND / VINTAGE
BUYING SECONDHAND
VINTAGE AND SECONDHAND CLOTHING AND GOODS ARE NOT NEW, AND usually SHOW SIGNS OF WEAR AND IMPERFECTIONS OF VARYING DEGREE BASED ON AGE AND CONDITION. SOME VINTAGE PIECES CAN BE 50-YEARS-OLD OR MORE. Please KEEP THIS IS MIND WHILE SHOPPING AND INSPECT PHOTOS AND DESCRIPTIONS TO ENSURE YOUR EXPECTATIONS ARE MET. SEE OUR CONDITION GRADING BELOW.
MINT: VIRTUALLY NO WEAR, LIKE NEW, OR DEADSTOCK.
EXCELLENT: VERY LITTLE WEAR, CONSIDERING AGE OF GARMENT/ITEM..
VERY GOOD: NORMAL SIGNS OF WEAR AND/OR SMALL flawS THAT DO NOT INTERFERE WITH WEARABILITY.
GOOD: OBVIOUS SIGNS OF WEAR AND TEAR, BUT STILL WEARABLE AND INTACT. ITEM MAY NEED ADDITIONAL MENDING OR CLEANING.
FAIR: Heavy SIGNS OF WEAR. TO BE APPRECIATED FOR ITS FLAWS.
SIZING & MEASUREMENTS
VINTAGE SIZING IS USUALLY NOT INLINE WITH modern SIZing STANDARDS AND CAN VARY GREATLY FROM DECADE TO DECADE. WE DETERMINE THE SIZE OF OUR ITEMS BASED ON measurements, taken INDIVIDUALLY BY HAND.
It’s a good idea to COMPARE THE MEASUREMENTS PROVIDED WITH A SIMILAR PIECE IN YOUR WARDROBE TO ENSURE A PROPER FIT.
PLEASE NOTE: WE DO NOT ACCEPT RETURNS FOR ITEMS THAT DON’T FIT PROPERLY. IF IN THE RARE CASE THERE WAS AN ERROR IN MEASUREMENT ON OUR PART, PLEASE EMAIL: INFO@THEWANT.SHOP
handle with care
Vintage clothing is often fragile and should be handled with care.
Wash according to the garment instructions when needed, or hand-wash in cold water with a mild detergent. Never twist or wring. pretreat stains with gentle, enzyme-based cleaners and soak for 10–30 minutes. Air-dry flat to preserve form and fiber. For ultra-delicate or embellished pieces, dry clean only with specialists who understand and properly handle vintage textiles.
store vintage pieces in a cool, dry space away from direct sunlight and humidity. Never hang knits. They should be folded and stored flat. Acid-free tissue will cushion folds and protect embellishments. Avoid standard plastic garment bags and wire hangers. Instead, choose breathable storage and supportive shaping. heavy garments and fragile items are best stored flat in archival boxes. Keep an eye on natural fabrics like silk, wool, and cashmere which are especially vulnerable to pests and the elements..
Maintain the shape of hats, handbags, footwear and boots with forms or stuffing to avoid creasing. To clean objects, we recommend wiping down with soft cloth.